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Hotel AC Santo Mauro, Autograph Collection *****
Madrid, Spain
Phone: +(34) 913196900 Fax: +(34) 913085477
Rating by guests: 8.9 Based on 72 reviews
This hotel is located in the heart of the Madrid Chamberi neighborhood, very close to the Paseo de la Castellana, the area of choice of the late 19th-century nobles to build their small palaces. The building, of noticeable French influence, was the residence of the Duke of Santo Mauro. The philosophy of this hotel of 51 rooms and meeting halls is to make each of our clients feel like a guest who is attended to, listened to and pampered at all times. Without a doubt, guests will feel right at home at this mansion where tranquility and discretion prevail.
- Room Services
-
- Rooms: 51
- Telephone
- Television: international channels
- Hairdryer
- Minibar (free)
- Terrace: some rooms
- Climate control
- Internet connection (fee): wireless
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Bath robe
- Music channels
- Main facilities
-
- Rooms: 51
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (fee): wireless
- Garden
- Terrace
- Sauna
- Central heating
- Lounge
- Hot water
- Air conditioning in common areas
- Business Center
- Heated swimming pool
- General services
-
- Rooms: 51
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Room service: 24-hours a day
- Currency exchange
- Laundry service
- Luggage check room
- Online reservations
Hotel AC Santo Mauro, Autograph Collection
Calle Zurbano, 36 (28010) - Madrid (Spain)
Calle Zurbano, 36 (28010) - Madrid (Spain)
Access:
Overall rating: 8.9 Based on the last 40 of 72 reviews
Would you recommend this hotel?
- Yes: 77.5%
- No: 20%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.2
- Location: 9.1
- Common facilities and services: 8.9
- Staff: 8.3
- Quietness: 8.9
- Room: 9
- Value for money: 7.8
October/2008 Someone from Burgos thinks:
- Overall rating: 2.8
- Would you recommend it? No
- Positive: La entrada
- Negative: El trato personal que recibi
- I RECOMMEND it for... Couples, Classic style lovers, Modern style lovers, Budget travelers
- I recommend it especially AGAINST... Young travelers, Older travelers, Families, Luxury, Peace seekers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
- Cleanliness: 5
- Location: 5
- Common facilities and services: Not rated Mucho para tan poco hotel
- Staff: Not rated Personal poco eficaz
- Quietness: Not rated Imposible
- Room: 2.5
- Value for money: Not rated Muy caro para lo que realmente es
Stars it deserves
3
September/2008 Someone from Alemania thinks:
- Overall rating: 0.8
- Would you recommend it? No
- Positive: La habitacion
- Negative: El servicio recibido
- I RECOMMEND it for... Budget travelers
- I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
- Cleanliness: 5
- Location: 5
- Common facilities and services: Not rated
- Staff: Not rated Me parece vergonzoso que un hotel de esta categoria tenga tan mal servicio. Los recepcionistas siempre con malas caras (eso cuando pueden atenderte y no estan colgados al telefono)
- Quietness: Not rated Demasiado ruido a todas horas del dia. Entre Obras y obras no se puede descansar
- Room: 2.5
- Value for money: Not rated Demasiado caro para lo que ofrece
Stars it deserves
1
September/2008 Someone from Highland Park, IL USA thinks:
- Overall rating: 9.8
- Would you recommend it? Yes
- Positive:
- Negative:
- I RECOMMEND it for... Young travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
- I recommend it especially AGAINST...
- Cleanliness: 10
- Location: 10
- Common facilities and services: 7.5
- Staff: 10
- Quietness: 7.5
- Room: 10
- Value for money: 10
Stars it deserves
5
July/2008 Someone from Barcelona thinks:
- Overall rating: 3.2
- Would you recommend it? No
- Positive: El jardin
- Negative: El restaurannte
- I RECOMMEND it for... Couples, Classic style lovers, Budget travelers
- I recommend it especially AGAINST... Young travelers, Older travelers, Families, Luxury, Peace seekers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
- Cleanliness: 5 Decente
- Location: 5 No demasiado mal situado
- Common facilities and services: 5 Muy mal ubicado todo. El gym y la piscina muy alejados de las habitaciones y un frio en los pasillos...
- Staff: Not rated El personal del hotel es bastante amargo
- Quietness: 2.5 Demasiado ruido
- Room: 5
- Value for money: Not rated Muy caro para lo que ofrecen
Stars it deserves
3
July/2008 Someone from Barcelona thinks:
- Overall rating: 10
- Would you recommend it? Yes
- Positive: El Jardin
- Negative: Acceso al gimnasio
- I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
- I recommend it especially AGAINST... Handicapped
- Cleanliness: 10 Impecable
- Location: 10 Una zona residencial en el centro de Madrid.
- Common facilities and services: 10
- Staff: 10 100% eficaces, una atencieon excelente
- Quietness: 10
- Room: 10 ¡¡¡¡¡¡Minibar gratuito¡¡¡¡¡¡
- Value for money: 10
Stars it deserves
5
June/2008 Someone from Paris thinks:
- Overall rating: 2
- Would you recommend it? No
- Positive: nothing
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
- Cleanliness: 5
- Location: 5
- Common facilities and services: 2.5
- Staff: Not rated
- Quietness: Not rated
- Room: 5
- Value for money: Not rated
Stars it deserves
2
April/2008 Someone from Belgium - Antwerp thinks:
- Overall rating: 9.3
- Would you recommend it? Yes
- Positive: beautiful building-restaurant - swimming pool
- Negative: small window in room
- I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
- I recommend it especially AGAINST... Budget travelers
- Cleanliness: 7.5
- Location: 7.5
- Common facilities and services: 10
- Staff: 10
- Quietness: 10
- Room: 7.5
- Value for money: 7.5
Stars it deserves
5
March/2008 Someone from luxembourg thinks:
- Overall rating: 7.9
- Would you recommend it? Yes
- Positive: la piscine
- Negative: le service au petit dejeuner : un desastre
- I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers
- I recommend it especially AGAINST... Young travelers, Older travelers, Families, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
- Cleanliness: 10
- Location: 7.5
- Common facilities and services: 7.5
- Staff: 2.5
- Quietness: 7.5
- Room: 7.5
- Value for money: 7.5
Stars it deserves
4
March/2008 Someone from Norway thinks:
- Overall rating: 10
- Would you recommend it? Yes
- Positive: The staff
- Negative:
- I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers
- I recommend it especially AGAINST... Budget travelers
- Cleanliness: 10
- Location: 10
- Common facilities and services: 10
- Staff: 10 Unique Service!!!
- Quietness: 10
- Room: 10
- Value for money: 10
Stars it deserves
5
February/2008 Someone from portugal thinks:
- Overall rating: 7.4
- Would you recommend it? Yes
- Positive:
- Negative:
- I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers, Business travelers
- I recommend it especially AGAINST... Young travelers, Families, Handicapped, Budget travelers
- Cleanliness: 7.5
- Location: 7.5
- Common facilities and services: 2.5
- Staff: 5
- Quietness: 7.5
- Room: 7.5
- Value for money: 5
Stars it deserves
4
Hotel AC Santo Mauro, Autograph Collection
Calle Zurbano, 36
Madrid
28010
Spain
89%