Hotel Best Western Hotel Carlos V ***

July/2014 Someone from Sacramento, CA USA thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: Everything! Beginning with Maria when making changes to our reservations and her assistance with tours to Toledo and the Palacio Real; the desk staff (concierge) with directions, map of Madrid, locations of sites, making reservations for Flamenco and so much more; the amazingly delicious breakfasts and the service staff; the cleanliness of our rooms. I could go on and on and most certainly to recommending the Carlos V to my friends and family and returning again myself. One word description: FABULOUS.
• Negative: Nothing to dislike.
• I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

July/2014 Someone from USA thinks:

• Overall rating: 9.7
• Would you recommend it? Yes
• Positive: location to the city of Madrid - we could walk to everything.
• Negative:
• I RECOMMEND it for... Families
• I recommend it especially AGAINST... Travelers with a car
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 10
• Room: 10
• Value for money: 10

May/2014 Someone from Santa Cruz, CA USA thinks:

• Overall rating: 6
• Would you recommend it? I don't know
• Positive: Location for walking the rest of Madrid. The friendly people working the main desk.
• Negative: The smell of residual cigarette smoke when entering the hotel. A our room was located on the street, we had to keep our window closed at night because of noise, but the air conditioner had no knobs to turn on. The room became stuff.
• I RECOMMEND it for... Young travelers, Budget travelers, Business travelers
• I recommend it especially AGAINST... Luxury, Peace seekers, Travelers with a car
• Cleanliness: 7.5 Staff did a fine job.
• Location: 10
• Common facilities and services: 5
• Staff: 7.5
• Quietness: 2.5
• Room: 10
• Value for money: 7.5

May/2014 Someone from argentina thinks:

• Overall rating: 8.2
• Would you recommend it? Yes
• Positive: gentileza en el trato del personal
• Negative: ruido proveniente de las calles cercanas
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 2.5
• Room: 7.5
• Value for money: 7.5

April/2014 Someone from México thinks:

• Overall rating: 9.4
• Would you recommend it? Yes
• Positive: La atención por parte del personal de "recepción", sobre todo de parte de Manolo, fue muy especial. Además, el desayuno es muy bueno, y el personal que atiende también lo hace en forma excelente
• Negative: La falta de espacio en una habitación para dos personas, y el baño y sus muebles demasiado reducidos.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10 Es muy esmerada
• Location: 10 Por estar tan bien ubicado, es de mi preferencia
• Common facilities and services: 10 Perfecto servicio a los turistas
• Staff: 10 Muy eficiente y amable
• Quietness: 7.5 En otras ocasiones ha sido perfecto, pero en ésta, mi última estancia, hubo mucho ruido afuera; tuvimos que cerrar el balcon, pese a que hacía calor y hubiéramos querido dejarlo abierto toda la noche.
• Room: 5 Demasiado pequeña la habitación para dos personas, y en el baño, las gavetas de vidrio pudieran ser más anchas (como están son muy insuficientes).
• Value for money: 7.5 Creo que sí compensa.

April/2014 Someone from Finland thinks:

• Overall rating: 8.3
• Would you recommend it? Yes
• Positive: Most friendly people in reception and restaurang
• Negative: Nothing special
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 5
• Room: 5
• Value for money: 7.5

April/2014 Someone from Schweiz thinks:

• Overall rating: 8.3
• Would you recommend it? Yes
• Positive: Die ausserordentlich freundlichen Mitarbeiter des Empfangs
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 7.5
• Room: 7.5 Klein und nicht modern eingerichtet, aber sehr sauber
• Value for money: 7.5

March/2014 Someone from Saint-Petersburg, Russia thinks:

• Overall rating: 8
• Would you recommend it? Yes
• Positive: room, breakfast and Internet corner
• Negative: I'd like the breakfast will be some earlier
• I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
• I recommend it especially AGAINST... Budget travelers, Travelers with a car
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 5
• Room: 7.5
• Value for money: 5

March/2014 Someone from Ireland thinks:

• Overall rating: 8.3
• Would you recommend it? Yes
• Positive: Great location.
• Negative: MIddle age barman quite rude. In fact so rude we decided not to have a drink at the hotel and went somewhere elsa.
• I RECOMMEND it for... Young travelers, Older travelers, Couples
• I recommend it especially AGAINST...
• Cleanliness: 7.5 Spotless. Towels changed every day.
• Location: 10 Central to everything.
• Common facilities and services: 7.5
• Staff: 7.5 Staff attitude every good apart from middle aged barman.
• Quietness: 7.5
• Room: 10 Lovely room - balcony would be lovely in spring or summer.
• Value for money: 7.5

February/2014 Someone from Curitiba, Brazil thinks:

• Overall rating: 9.4
• Would you recommend it? Yes
• Positive: Service
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 7.5
• Room: 7.5
• Value for money: 7.5