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Hotel Europa ***

Madrid,  Spain

Phone: +(34) 915212900 Fax: +(34) 915214696 E-mail:: info@hoteleuropa.eu

Price: 60 - 135 € (Average)

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Rating by guests: 9.3 Based on 5808 reviews

Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.

Room Services
  • Rooms: 101
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 101
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
General services
  • Rooms: 101
  • Non-smoking rooms
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 5808 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.7
  • Staff: 10
  • Quietness: 8.4
  • Room: 7.9
  • Value for money: 8.3

June/2009 Someone from Portland, OR thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The location -- perfect for walking everywhere.
  • Negative:
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10 Perfect location for first time visitor - within walking distance of everything.
  • Common facilities and services: 10
  • Staff: 10 Very helpful staff.
  • Quietness: 10 Excellent sound-proof balcony windows.
  • Room: 10 Room was exactly as described. No frills. Great bargain.
  • Value for money: 10 Excellent value for the money.
Stars it deserves 3

June/2009 Someone from San Jose, CA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The ambiance of the hotel.
  • Negative: There was an itermittant, soft, train whistle sound that kept me up at night. The management said it was coming from the building next door.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

June/2009 Someone from Liverpool thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: The location was excellent.
  • Negative: Having to pay extra to use the safe in the room.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

June/2009 Someone from Nova Scotia, Canada thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: Hotel Europa is centrally located. It is very clean and the staff is excellent. After the second day we were recognized by the people at the front desk and the waiters.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST... Peace seekers, Travelers with a car
  • Cleanliness: 10 The room was spotless every day.
  • Location: 10 Couldn't be closer to the centre of the city.
  • Common facilities and services: 7.5 The WiFi was intermittent and largely useless for laptops. However, there were two free desktops.
  • Staff: 10 Good at their jobs
  • Quietness: 5 Construction on the hotel and in Puerta del Sol was distracting
  • Room: 5 The room needed a comfortable chair. The view was obscured by scaffolding and a dust screen
  • Value for money: 7.5 Very good rate for the location.
Stars it deserves 4

June/2009 Someone from California thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Central location to everything: food, attractions, shopping, people watching
  • Negative: no wi fi in the room although they did have 2 computers for use that we very available.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 room had a yellow nightlight above the door that prevent the room from being complete dark at night.
  • Value for money: 10
Stars it deserves 3

May/2009 Someone from San Francisco Bay Area thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The location!!! The Metro was steps away and all of the action was in front of the hotel. Comfortable room and good restaurant also. They were very accommodating with the repairs going on.
  • Negative: It would have been nice to have free wireless in the rooms but everything else was very nice.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Can't say enough about the fantastic location!
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

May/2009 Someone from Houston, Texas thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Everything - it was in a great location, the staff was SO helpful & kind; they made reservations for us; easy metro & taxi access
  • Negative: toilet paper wasn't soft enough
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 no complaints
  • Location: 10 superior location
  • Common facilities and services: 5 2 computers you could check your e-mail
  • Staff: 10 Couldn't have been nicer
  • Quietness: 5 we stayed on an inside room that was quiet
  • Room: 7.5 bathroom was great with a bidet too;
  • Value for money: 7.5
Stars it deserves 3

May/2009 Someone from Northridge, CA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Handicapped, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Very clean.
  • Location: 10 Situated in the center of the city. Near Metro, museums, parks and food.
  • Common facilities and services: 10 Sitting area in lobby with 2 computers. Nice coffeeshop and bar. Reasonable prices for coffee and pincho de tortilla in the am.
  • Staff: 10 Very friendly. Bilingual.
  • Quietness: 7.5 2nd floor room on plaza. Quiet with the windows closed. Noisy when open but you are experiencing the city so it didn't matter to us.
  • Room: 7.5 Room was fine. Not luxurious but very nice. Decent size. Nice sized bathroom. Bed was 2 twins pushed together. Fine for us. May bother others.
  • Value for money: 10 Absolutely. Paid 110 euros for a double.
Stars it deserves 3

May/2009 Someone from America thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The staff at the front desk was by far the highlight at this hotel. They were very friendly and went out of their way to help us and provide us with recommendations in Madrid. The even went out of their way to call us to remind us that we needed to leave for a bullfight when we had not requested a call to our room! The location of this hotel is very convenient to the museums, restaurants and other sites in Madrid. The rooms were surprisingly spacious and clean. We really enjoyed our stay here. This is not luxurious but it has all of the essentials- for the price this is great!
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Budget travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10 Rooms were always clean and recently renovated.
  • Location: 10 This is right by the Sol metro station and very convenient.
  • Common facilities and services: 7.5
  • Staff: 10 GREAT staff that are very helpful.
  • Quietness: 7.5 This is in a very busy location but we did not notice much street noise if any.
  • Room: 7.5 Spacious. We also had 4 girls travelling together so we had the "family room" there were 4 single beds and there was plenty of room for all of our luggage without feeling cramped. The room had a small balcony that overlooked the street and cafes that was also very nice.
  • Value for money: 10 Highly recommend Hotel Europa.
Stars it deserves 3

May/2009 Someone from U.S.A. thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: location
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Online reservation
Nights
Hotel Europa Calle Del Carmen, 4 Madrid 28013 Spain
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