Hotel Gran Hotel Barcino ****
Barcelona, Spain
Phone: +(34) 933022012 Fax: +(34) 933014242
Hotel composed of 53 rooms, located downtown in the heart of the Gothic Quarter; next to the Town hall and Palace of the Generalitat, in the commercial district. The hotel offers suites with whirlpool or rooms, all soundproof with full bath, hair dryer, air conditioning, central heating, TV with satellite dish, direct telephone, individual safe, and mini-bar. Snack bar and breakfast buffet lounge exclusively for our hotel guests. Salon. Public car park at 200 sq. m. Laundry service.
- Room Services
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- Rooms: 61
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (fee)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 61
- Parking (fee): nearby public
- Bar - coffee shop
- Elevator
- Central heating
- Lounge
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 61
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Private security
Calle Jaume I, 6 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 2.5%
- I don't know: 20%
Rating by subject
- Cleanliness: 7.7
- Location: 10
- Common facilities and services: 6.1
- Staff: 7.6
- Quietness: 6.4
- Room: 6.1
- Value for money: 6.7
May/2017 Someone from Auburn, WA USA thinks:
- Overall rating: 9.6
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January/2017 Someone from PARIS thinks:
- Overall rating: 8.1
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January/2017 Someone from PARIS thinks:
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December/2016 Someone from LA VALL D´UIXO(CASTELLON) thinks:
- Overall rating: 4.3
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December/2016 Someone from roma thinks:
- Overall rating: 7.8
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The hotel's reply:
"Agradecemos mucho su tiempo en escribir sus impresiones, sentimos no haber cumplido con sus expectativas. Nuestra prioridad principal es que las zonas comunes y habitaciones están impecablemente limpias, y con todo a punto para recibir a nuestros clientes, vamos a tomar nota y pasarlo a nuestra gobernanta para comprobar que se está haciendo correctamente. Pasamos su queja al departamento correspondiente. Anna Ruiz. Departamento de Servicio al Cliente. "
December/2016 Someone from H thinks:
- Overall rating: 3.2
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November/2016 Someone from italia thinks:
- Overall rating: 8.1
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November/2016 Someone from Italy thinks:
- Overall rating: 7.9
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The hotel's reply:
"Dear Customer: Thank you for your comments. Regarding the double bed we have few double beds in our hotels, for that reason they are assigned on request when you arrive at the hotel. Can not be booked prior to arrival. Anyway during your stay if there is any free you can change rooms. Anna Ruiz. Customer services"
October/2016 Someone from alicante thinks:
- Overall rating: 5.8
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The hotel's reply:
"Apreciado cliente: Gracias por su tiempo. Nuestro personal al completo está totalmente comprometido con ofrecer una experiencia perfecta durante su estancia, sentimos que éste no fuera su caso en el bar. Anna Ruiz. Dpto. de atención al cliente."
October/2016 Someone from USA thinks:
- Overall rating: 5
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The hotel's reply:
"Dear customer: Thank you for your comments, we are very sorry for the noise, due to our central location at times there may be some noise pollution, in future occasions we advise to notify us in advance to be able to offer a quieter interior room. Anna Ruiz. Customer service."