Hotel HM Balanguera ****

September/2019 Someone from Ireland thinks:

• Overall rating: 4.3
• Would you recommend it? No
• Positive: Location
• Negative: Room 207 had a bad smell of body odour on the wall beside the bed. Where previous guest may have been sweating and was evident and constant while sleeping there. May need to look at this regarding the position of the bed and the wall.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 2.5
• Location: 10
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 7.5
• Room: Not rated Tiny room
• Value for money: 2.5

September/2019 Someone from United kingdom thinks:

• Overall rating: 9.2
• Would you recommend it? Yes
• Positive: The breakfast and hotel decor
• Negative: No kettle in the room and the coffees purchased from reception were very poor
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: 10
• Staff: 7.5
• Quietness: 10
• Room: 7.5 No kettle provided
• Value for money: 7.5

September/2019 Someone from England thinks:

• Overall rating: 8.3
• Would you recommend it? Yes
• Positive: Roof top pool and terrace Comfortable beds
• Negative: Some variety at breakfast over the days we stayed would have been good. Lots of choice and quality good but no variation across days.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 7.5
• Common facilities and services: 10
• Staff: 10
• Quietness: 7.5
• Room: 7.5
• Value for money: 7.5

September/2019 Someone from Italy thinks:

• Overall rating: 2
• Would you recommend it? No
• Positive: The hall
• Negative: The bad humidity smell of the room
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 2.5 The room is too humid and smells really bad.
• Location: 2.5 Almost impossible to find a parking spot. The surroundings are average.
• Common facilities and services: 5 Good common room and breakfast. The pool should have a bit more maintenance (the stair is broken)
• Staff: 5
• Quietness: 2.5 The noise from the street is loud. The floor of the rooms has no moquette, so you can hear the noise of chairs and stuff being moved from the upper floor.
• Room: 2.5 Windows are too small, bad air circulation, bad smell (humidity). Clean up not accurate (bath products not replenished)
• Value for money: Not rated Too expensive compared to the above problems

August/2019 Someone from France thinks:

• Overall rating: 5.3
• Would you recommend it? Yes
• Positive: Décoration
• Negative: No parking
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 2.5 bed mattress not clean
• Location: 2.5
• Common facilities and services: 5
• Staff: 7.5
• Quietness: Not rated Very noisy on the street
• Room: 5
• Value for money: 2.5

August/2019 Someone from Barcelona thinks:

• Overall rating: 8.8
• Would you recommend it? Yes
• Positive: Diseño y la amabilidad de la rececpcionista
• Negative: Que no tuviera parking
• I RECOMMEND it for... Couples, Luxury, Modern style lovers
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 5
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 7.5
• Room: 10
• Value for money: 5

August/2019 Someone from Finland thinks:

• Overall rating: 9.1
• Would you recommend it? Yes
• Positive: Staff.
• Negative:
• I RECOMMEND it for... Young travelers, Couples, Modern style lovers
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 5
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 10
• Room: 7.5
• Value for money: 7.5

August/2019 Someone from Finland thinks:

• Overall rating: 7.6
• Would you recommend it? Yes
• Positive: Good breakfast with plenty of choice. Good location, walking distance from city centre and sights, bus stop right next to the hotel.
• Negative: Bed sheets and towels smelled really bad. Loud noise from the corridors and stairs started at 6 am (house-keeping?).
• I RECOMMEND it for... Young travelers, Couples
• I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Budget travelers, Business travelers
• Cleanliness: 5 Bed sheets and towels smelled really bad. No refill on the bath products. House-keeping took the floor towel and never got a new one.
• Location: 10 Great location in a quieter residential area with a walking distance to the sights and shopping. Airport bus stops nearby.
• Common facilities and services: 5 Good breakfast
• Staff: 10
• Quietness: 2.5 Loud noise in the corridors and stairs started at 6am.
• Room: 5
• Value for money: 5

August/2019 Someone from Scotland thinks:

• Overall rating: 9.1
• Would you recommend it? Yes
• Positive: Size of room and terrace, friendly staff,good breakfast.
• Negative: Pool area is small and gets busy.
• I RECOMMEND it for... Young travelers, Couples
• I recommend it especially AGAINST... Families
• Cleanliness: 10
• Location: 5 10 -15 min walk to centre of Palma, bus stops nearby.
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 10 Shutters on Windows ensure dark and quiet nights sleep.
• Room: 10 Junior suite room 308, spacious with large terrace with sunbeds tables and chairs.
• Value for money: 7.5

August/2019 Someone from Uk thinks:

• Overall rating: 9.2
• Would you recommend it? Yes
• Positive: Natalia in reception who exceeded expectations and nothing was too much trouble for her. Her customer service was exceptional and is a huge asset to your hotel.
• Negative:
• I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Healthy lifestyle
• I recommend it especially AGAINST... Families, Budget travelers
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: 10
• Staff: 10 Natalia who was the daytime receptionist was head and shoulders above everyone one
• Quietness: 7.5
• Room: 7.5
• Value for money: 7.5