8.0
Based on 18 reviews
The building that houses the Indautxu Hotel, with an exterior in a beautiful Bilbao style and an interior fully refurbished, is an example of that combination of tradition and modernity that so well defines the spirit of this special city.
- Room Services
-
- Rooms: 184
- Telephone: in room
- Television: Pay Per View
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (free)
- Internet connection (fee): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
-
- Rooms: 184
- Parking (fee): hotel owned
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (fee): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
-
- Rooms: 184
- Extra bed
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Hotel Silken Indautxu
Plaza Bombero Etxaniz,2 (48010) - Bilbao (convenciones.indautxu@hoteles-silken.com) (Spain)
8.0 Based on the last 18 of 18 reviews
Would you recommend this hotel?
-
Yes:
66.7%
-
No:
16.7%
-
I don't know:
16.7%
Rating by subject
-
Cleanliness:
8.5
-
Location:
9
-
Common facilities and services:
7.9
-
Staff:
9.3
-
Quietness:
7.9
-
Room:
7.8
-
Value for money:
6.5
October/2016 Someone from Baleares thinks:
-
Overall rating:
4.2
-
Would you recommend it?
I don't know
-
Positive:
La situación céntrica del hotel
-
Negative:
El mal estado de la habitación, con bastantes roturas. Además en dos mañanas se puso el marcha el televisor a pesar de haber avisado de la anomalía en la recepción
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
7.5
-
Room:
2.5
mobiliario e instalaciones bastante deterioradas
-
Value for money:
5
Stars it deserves
2
October/2016 Someone from Madrid thinks:
-
Overall rating:
7.1
-
Would you recommend it?
Yes
-
Positive:
Atención al cliente correcto
-
Negative:
-
I RECOMMEND it for...
Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
10
-
Value for money:
5
Stars it deserves
4
October/2016 Someone from A Coruña thinks:
-
Overall rating:
1.8
-
Would you recommend it?
No
-
Positive:
Atención por parte del personal de recepción, cafetería, restaurante, transporte de maletas.
-
Negative:
Desde el año pasado es la quinta vez que me alojo en este hotel y hasta ahora siempre había sido satisfactorio. Es llamativo el gran deterioro del mantenimiento del hotel. Es inadmisible que durante los 5 días de la estancia no funcionasen los ascensores y hubiera que subir y bajar al quinto piso por las escaleras (de los dos que hay, uno estaba inoperativo y el otro fallaba continuamente). Tampoco me parece razonable el olor a humedad en las habitaciones (probamos dos porque la primera que nos asignaron nos la cambiaron por ese motivo, pero en la segunda también había ese problema). Me parece que tras pagar 100 euros por noche (desayuno y garaje no incluido) se espera un cuidado mejor del hotel.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
2.5
Habitación limpia, pero olor a humedad en las habitaciones y desconchados en los techos.
-
Location:
10
-
Common facilities and services:
Not rated
Ascensores no funcionan
-
Staff:
10
Trato exquisito por parte de los trabajadores del hotel.
-
Quietness:
7.5
-
Room:
Not rated
Tamaño y equipamiento adecuados. Mantenimiento malo (incido el el olor a humedad y el desconchado de los techos)
-
Value for money:
Not rated
100 euros la noche (garaje y desayuno a mayores, por lo que asciende a 125-130 euros noche) y tener que subir y bajar a un quinto piso andando y tener que soportar el olor a humedad de las habitaciones
Stars it deserves
2
October/2016 Someone from Sevilla thinks:
-
Overall rating:
6.8
-
Would you recommend it?
I don't know
-
Positive:
Instalaciones
-
Negative:
Precio del aparcamiento en el garage
-
I RECOMMEND it for...
Business travelers
-
I recommend it especially AGAINST...
Budget travelers, Travelers with a car
-
Cleanliness:
10
-
Location:
5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
2.5
Stars it deserves
3
September/2016 Someone from Villafranca de los Barros thinks:
-
Overall rating:
9.1
-
Would you recommend it?
Yes
-
Positive:
Situacion.
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
4
September/2016 Someone from Valberg thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
le confort, accueil, et situation de l hôtel
-
Negative:
en face de la chambre 101 , la porte donnant sur l esacalier grince et claque régulièrement
-
I RECOMMEND it for...
Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
5
-
Room:
10
-
Value for money:
10
Stars it deserves
4
September/2016 Someone from France thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
le cadre général de l'hotel (décoration, le petit jardin, situation), la literie très confortable, le petit déjeuner très copieux et varié, la possibilité de parking au sous sol
-
Negative:
la climatisation trop marquée dans les espaces de restauratio
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
7.5
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
September/2016 Someone from Paris thinks:
-
Overall rating:
4.3
-
Would you recommend it?
No
-
Positive:
Le lit
-
Negative:
La deco tres vieillote
-
I RECOMMEND it for...
Older travelers
-
I recommend it especially AGAINST...
Young travelers, Couples, Luxury, Modern style lovers, Business travelers
-
Cleanliness:
5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
5
-
Quietness:
5
-
Room:
5
-
Value for money:
5
Stars it deserves
3
August/2016 Someone from Vigo thinks:
-
Overall rating:
7.2
-
Would you recommend it?
Yes
-
Positive:
La amabilidad del personal
-
Negative:
El estacionamiento
-
I RECOMMEND it for...
Young travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
Luxury, Modern style lovers, Healthy lifestyle
-
Cleanliness:
5
-
Location:
Not rated
-
Common facilities and services:
Not rated
-
Staff:
Not rated
-
Quietness:
Not rated
-
Room:
7.5
-
Value for money:
5
Stars it deserves
4
August/2016 Someone from zaragoza thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
7.5
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4