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Hotel Silken Puerta América *****

Madrid,  Spain

Phone: +34 917445400 Fax: +34 917445415 E-mail:: hotel.puertamerica@hoteles-silken.com

Price: 110 - 550 € (Average)

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Rating by guests: 8.9 Based on 161 reviews

Each of the levels of this hotel proposes a different room concept. They all play with different materials, colours and shapes to create spaces that bring together the best of cutting edge design and architecture.

Hotel Silken Puerta América
Avenida América, 41 (28002) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 161 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9
  • Location: 7.4
  • Common facilities and services: 8.9
  • Staff: 9
  • Quietness: 8.8
  • Room: 9.2
  • Value for money: 8.1

June/2016 Someone from España thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

June/2016 Someone from Asturias thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 5

June/2016 Someone from Bilbao thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: Trató del personal
  • Negative: Dificultad ventanas. Grifos estropeados. Amenities escasas. Secador demasiado básico
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 5
  • Value for money: 10
Stars it deserves 4

June/2016 Someone from Sevilla thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: La variedad de habitaciones y poder elegir, lo insonorizado con respecto al ruido de calle va estupendamente, el Restaurante Lágrimas Negras tiene una carta estupenda y un servicio adecuado a un Hotel de 5 estrellas, el personal es amable, educado y solícito ante cualquier petición. Que todo el Hotel sea distinto y cada piso tenga un tema diferente es novedoso y divertido, despierta la creatividad y las ganas de volver para disfrutar de otras habitaciones.
  • Negative: El cuarto de baño no tiene vidé y tenía una pared de cristal rota, eso se ve descuidado, el servicio de Wifi está dividido en gratuito baja velocidad y pago mejor calidad, eso solo lo he visto en La India que tiene otras condiciones económicas, los 5 estrellas son de otro nivel con respecto a esto, estas son cosas que no se corresponde a un hotel de esta categoría
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Todo limpio y en todo momento hay gente limpiando por los pasillos
  • Location: 10 Está cerca de una estación de metro
  • Common facilities and services: 7.5 Las instalaciones comunes se ven cuidadas y mantenidas, deben plantearse colocar un servicio de Wifi menos restringido, ya no se considera de alta calidad un sitio que estratifique su servicio para cobrarlo
  • Staff: 10 Alto nivel en eficiencia y eficacia para resolver Amabilidad y educación con respeto sin excesos
  • Quietness: 7.5 Excelente con respecto a la calle, pero en la habitación de al lado se escuchaba casi todo,y el sistema de cierre de las puertas principales de las habitaciones no tienen amortiguación y la gente es descuidada y las tira, no las cierra, hasta tarde en la noche se escuchan muy fuertes los cierre de puertas
  • Room: 5 La decoración es preciosa. Resultó pequeña para nuestro gusto pero es cómoda y eso compensa. El cristal del baño estaba roto con una pegatina de seguridad, buenas vistas, no hay batas de baño, no bañera y sí una ducha estupenda, no hay vidé y eso sí lo echamos de menos.
  • Value for money: 10 Estamos agradados con el Hotel, el personal, los espacios, las comidas, el servicio, el precio era una oferta y nos encantó poder disponer de ella
Stars it deserves 4

June/2016 Someone from Madrid thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: atencion
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

June/2016 Someone from Madrid thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: amabilidad del personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

June/2016 Someone from Valencia thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Hotel
  • Negative: La planta 4
  • I RECOMMEND it for... Young travelers, Luxury, Peace seekers, Modern style lovers, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 2.5 La planta 4 esta regular Las demás platas que me alojé en otras ocasiones Muy buenas
  • Value for money: 7.5
Stars it deserves 4

June/2016 Someone from madrid thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Older travelers, Peace seekers, Budget travelers
  • Cleanliness: 5 El "poyete" enfrente de la cama (Planta 7) estaba sucio y con manchas
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2016 Someone from Galicia thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Su increible diseño,trato amable, y el buffet desayuno increible.
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

June/2016 Someone from una noche exclusiva thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Hotel Silken Puerta América Avenida América, 41 Madrid 28002 Spain
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